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MCGM Water Bill - How to pay Mumbai MCGM Water Bill online


03, December 2025

No living being can survive without water as its one of the most important elements. Therefore, it is essential to use this resource wisely and prudently.

The Mumbai water supply system is handled by the Hydraulic Engineer Department, one of the oldest departments of the MCGM. The city gets this water supply from seven lakes and dam reservoirs, namely, Tansa, Tulsi, Vihar, Modak Sagar, Bhatsa, Upper Vaitarna and Middle Vaitarna.

Mumbai MCGM Water Bill

The Municipal Corporation of Greater Mumbai (MCGM) supplies 2,850 million litres of water every day to the residents of Mumbai. The water supply of Mumbai is sourced from various reservoirs and dams namely Middle Vaitarna, Upper Vaitarna, Bhatsa, Modak Sagar, Vihar, Tulsi, and Tansa. The consumers should have MCGM water bills on time. The company has also introduced its online portal for MCGM water payment.

Rules for MCGM Water Bill Costs

Like property tax, the water tax contributes significantly to the MCGM's revenue. For home use, the MCGM provides up to 150 litres of water per person at a subsidised rate of Rs 5.22 per 1,000 gallons. The BMC's 2012 resolution allows for an annual rise in water taxes of up to 8%. The water bill costs for MCGM increased from Rs 5.09 per 1,000 litres to Rs 5.22 per 1,000 litres in 2019 due to the revision of the water tax to 2.48 %. When calculating the MCGM water bill, it is assumed that a home consists of five persons, which means that 750 liters of water are needed daily.

Water Bill for MCGM: Abhay Yojana

Details on water bills can be accessed by visiting www.portal.mcgm.gov.in. Individuals who fail to pay their MCGM water payment by the deadline incur an extra 2% monthly fine on their outstanding invoices. However, the Abhay Yojana was introduced in an effort to recover the outstanding debt and offer some comfort to customers. Until the COVID-19 outbreak ends, individuals can take use of the Abhay Yojana, which allows them to pay their outstanding MCGM water bills in full and without incurring interest (extra charges are avoided). However, the water supply would be permanently cut off if the outstanding MCGM water bills are not paid.

Understanding Your MCGM Water Bill:

  • Bill Details: Unfortunately, you can't directly download your bill from the MCGM website. But you can access it online and take a screenshot for your records.

  • Charges: The bill reflects your water consumption and applicable charges. Did you know Mumbai offers a subsidized rate for basic water needs? We'll explore this further in the "MCGM Water Bill Charges Rules" section.

MCGM Water Bill Charges Rules:

  • Subsidized Water: The MCGM provides a subsidized rate for up to 150 litres per person per day for domestic use. This means you pay less per litre for this basic water consumption.

  • Consumption Charges: Exceeding the subsidized limit leads to higher water consumption charges.

As a water-stressed metropolis, Mumbai faces challenges in securing its water resources. Our blog offers tips on water conservation to ensure a sustainable future.

GR Sitara - Hosa Road Bangalore

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MCGM Water Bill: Abhay Yojana

While information on specific schemes like Abhay Yojana can change, this blog focuses on general bill management. Keep an eye on the MCGM website for updates on such programs.

See Also:

  • How to Pay Property Tax Mumbai via BMC and MCGM portal: This might be a helpful resource for those managing both property tax and water bills.

How to Managing Your MCGM Water Bill?

  • Online Payment: The MCGM leverages the BMC website for online bill payments. We'll guide you through the process in the "MCGM Water Bill Payment Online" section.

  • Duplicate Water Bill: Need a copy of your bill? The BMC website allows you to view your bill details and potentially take screenshots for your records.

  • Mobile App Payment: Currently, there isn't a dedicated MCGM app for water bill payments. However, we'll explore alternative options like payment gateways in the "MCGM Water Bill Payment Online" section.

  • Change of Name: Updating your name on the water bill requires contacting the MCGM. We'll provide contact details in the "MCGM Water Bill: Contact Information" section.

  • Complaint and Feedback: Facing issues with your bill or water supply? The MCGM offers channels for registering complaints and providing feedback. We'll share contact details in the "MCGM Water Bill: Contact Information" section.

MCGM Water Bill Payment Online, Receipt & Contact Information

MCGM Water Bill Payment Online:

As mentioned earlier, the MCGM utilizes the BMC (Brihanmumbai Municipal Corporation) website for online water bill payments. Here's a detailed guide:

  1. Visit the BMC portal: https://portal.mcgm.gov.in/irj/portal/anonymous/qlOnPayment?guest_user=english

  2. From the menu, select "Water Bill Payment."

  3. Enter your Consumer Account Number (CCN) and click "Proceed."

  4. You'll see your bill details. Review the amount and proceed to payment.

  5. The website accepts various online payment methods, including:

  • RuPay Card

  • UPI

  • Net Banking

  • NEFT

  • RTGS

  • QR Code

Important Notes for BMC:

  • The BMC website doesn't accept Visa, MasterCard, or Maestro cards for payments.

  • Ensure pop-ups are allowed from the website for a smooth transaction.

Alternative Payment Options for BMC:

While the BMC website offers a convenient way to pay, you can also consider these alternatives:

MCGM Water Bill Receipt:

Unfortunately, there isn't a dedicated option to download a receipt after your online payment. However, you can:

  1. Take a screenshot of the final payment confirmation page displayed after a successful online transaction.

  2. Look for a confirmation email from the payment gateway you used (if applicable). This email might serve as a receipt.

MCGM Water Bill: Contact Information:

For any inquiries or issues related to your MCGM water bill, contact the MCGM through the following channels:

  • Customer Care Number: You can find the most up-to-date customer care number on the MCGM website (https://www.mcgm.gov.in/).

  • Email: While there isn't a publicly listed email address for water bill inquiries, you can try reaching out through the general MCGM email address provided on their website.

  • In-Person Visit: Visit your nearest MCGM ward office for assistance with your water bill.

In conclusion, the Municipal Corporation of Greater Mumbai (MCGM) helps ensure the timely payment of water bills, signifying its commitment to civic progress. By streamlining the billing process and encouraging prompt payments, MCGM secures its essential services and fosters a sense of responsibility among its residents. This proactive approach also strengthens the bond between the administration and its citizens.

With the MCGM water online portal, Mumbaikars can build a future where efficient governance meets conscientious citizenship, creating a harmonious urban landscape for all.

We hope this comprehensive guide empowers you to manage your MCGM water bills effectively!

Follow these steps to pay the water Mumbai water bill. If not, don't you think you must get started before it gets too late?

Also, visit homes247/blogs and browse through blogs covering numerous topics to gather appropriate information.

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Most Frequently Asked Questions?
What is the name of water bill in Mumbai?
 

The Municipal Corporation of Greater Mumbai (MCGM) supplies 2,850 million litres of water every day to the residents of Mumbai.

How much water supply per person per day in Mumbai?

The supply is calculated considering Mumbai's slums receive 45 litres per capita per day (lpcd) of water; residential buildings receive 135 lpcd, and chawls (residential buildings with common community toilets) and residential buildings with sewage treatment plants receive 90 lpcd.

What is the full form lpcd for water 

litres per capita per day (lpcd) of water

What is the cost of a new water connection in Mumbai?

 
DOMESTIC/PUBLIC STANDPOST Rs. 3000 per connection
INSTITUTIONAL Rs. 5000 per connection
INDUSTRIAL/COMMERCIAL Rs. 6000 per connection
TEMPORARY CONNECTION FOR NON-RESIDENTIAL PURPOSES Rs. 500 per connection

GR Sitara - Hosa Road Bangalore

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